The room

More than a room, a refuge

Enjoy room service, housekeeping, a minibar, TV channels, a wake-up call service, and more. Everything you need for a comfortable, convenient, and personalized stay in your room.

Room Cleaning

Everything is in order, every day.

Room Cleaning

Down to the last corner.

Our cleaning staff will attend to any request from 9:00 AM to 1:00 PM. After this time, towels can be changed and amenities provided if you did not receive them during the stated times.

Call reception on +34 916 593 606 or use the room phone, dialing extension 9

Items available upon request

What do you need?

Items available upon request

Are you missing that final piece to complete your room?

Do you need anything else to complete your stay? Whether it’s a crib or extra toiletries like towels, we’re here to help. Just call reception and let us know what you need—we’re happy to assist you!

Call reception on +34 916 593 606 or use the room phone, dialing extension 9

Wake-up call service

Stand up when you ask.

Wake-up call service

When even your alarm clock can’t wake you up…

Our wake-up call service offers the peace of mind of waking up on time during your stay. Simply tell reception your desired time, and we’ll make sure your call is received at the scheduled time. Whether it’s for an early start or to avoid missing an important appointment, our team is here to help you begin your day with punctuality and energy.

Call reception on +34 916 593 606 or use the room phone, dialing extension 9

Minibar

Help yourself!

Minibar

Get some fresh air! Your body needs water.

Enjoy the two complimentary bottles of water we’re offering to make your stay more comfortable.

TV Channels

Unlimited entertainment.

- 19 DKISS
- 20 DMAX
- 21 Energy
- 22 FDF
- 23 Be Mad TV
- 24 Squirrel
- 25 Squirrel 2
- 26 TEN TV
- 27 Veo 7
- 28 Real Madrid TV
- 29 BOM
- 30 El Toro TV
- 31 HIT TV
- 32 Dejate TV
- 33 La otra HD
- 34 France 24
- 35 TV5 Monde Europe

Electricity and adapters

Comfortable and safe.

Electricity and adapters

The voltage in San Sebastián de los Reyes is 250V 50 Hz.

If you need an adapter to connect your electronic devices, please don’t hesitate to contact reception. This is important to keep in mind to ensure a safe stay.

Call reception on +34 916 593 606 or use the room phone, dialing extension 9

Room malfunctions

We’ll fix it now.

Room malfunctions

Oops! Is something not working properly or broken?

Call reception and we’ll send a technician to fix it as soon as possible.

Call reception on +34 916 593 606 or use the room phone, dialing extension 9

Laundry and dry cleaning

Always impeccable.

Laundry and dry cleaning

We aren’t magicians, but we know what to do to make that stain disappear.

Place the garment or garments inside the laundry bag (next to the closet in the room), fill in the form and don’t forget to notify us for collection. Please leave the bag in a visible place.

Pick up times:

from 8:00 AM to 10:00 PM

Monday to Saturday (except holidays)

SERVICES

Express

12-h for delivery

Standard

24-h for delivery

Call reception on +34 916 593 606 or use the room phone, dialing extension 9